Are you a civil online consumer?  It’s a simple question, but one that has challenged me for the last month.  As many of you know I am now doing some internet sales consulting work for the largest auto retailer in Iowa and I can not believe basically how rude online consumers have been.

Demanding, rude, short, curt and more are just some of the words to describe what I have experienced so far.  Is it perhaps the anonymity that drops all walls of civility when dealing with a service provider?

So with that in mind let me know your thoughts.  I think it’s important for any industry dealing with email and online marketing to know what is going on and what they can do to improve.  Just write a comment or share an experience or answer the question point blank.  Are you a civil online consumer?